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Premier Farnell Plc

Premier Farnell plc is a leading multi-channel distributor supporting engineers globally. They market and distribute in excess of 500,000 electronic products, have access to 4 million more and represent 3,000 manufacturer brands throughout Europe, North America and Asia Pacific with operations in 21 countries and trading in over 100.

The Group's multi-channel approach includes fully transactional websites, contact centres, field sales force, trade counters, branch network, catalogues and direct mail. Given the diverse nature of their business they decided to standardize on a single Performance review process to develop greater acceptance for the need for improved people management procedures.

The company has rolled out the solution to in excess of 4200 users around the world The company now has a fully integrated solution for PM TGM and SM. Given the fast moving nature of their business, tight timescales and an adaptable implementation process were necessary which included support for eight languages.