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Lloyds TSB

Lloyds’s are one of the leading practitioners of elearning on the market with over 200 bespoke elearning courses representing over £7m of investment.

Despite the considerable financial returns, their investment in elearning courseware had presented Lloyds’s with difficulties in the management of this learning. In particular they needed to align learning with performance, track the completion of elearning, streamline the administration process and deliver richer management information and measurement on the whole learning activity.

When Lloyds’s decided to go to the market for a learning management system, they engaged Jigsaw to support this activity. Jigsaw was able to support Lloyds through the initial vendor selection phase with extensive requirements gathering and internal stakeholder management and with their strategy for integrating their legacy content into the new platform. Jigsaw also provided invaluable support and advice on market intelligence and managing the various internal interests within the business.