Amdocs
Amdocs is a software solutions company who pioneered the concept of integrated customer management, a new way of doing business aimed at enabling delivery of an integrated solution for customer facing systems. They have a unique combination of software, services and industry experience which spans all business processes and business and operational support systems.
These award-winning products manage revenue, customers, network services and resources and the product and service lifecycle, together with comprehensive consulting, implementation and delivery services.
The company wanted a replacement for an existing in house developed corporate Performance Management System.
After a long evaluation, they decided to implement a Success Factors PMS to be delivered as a Software as a Service (SAAS) system.
This would reduce the overhead of maintaining and developing their own in house system and learn from a best of breed PMS system.
We have implemented Goal Management, Performance Management and Employee Profile and the system is live, worldwide for 13000 users.